Help Is at Your Fingertips
Take advantage of our experienced technical support team. When you invest in Mikroscan solutions you’re never on your own; we’re here to assist you every step of the way. Ensure your organization is always running at peak efficiency with help from Mikroscan’s team of dedicated support professionals. Your satisfaction is our key to success.
Our support includes:
- Remote technical support assistance 9am-9pm Eastern Time
- Remote software diagnoses and repair
- >90% remote response fix rate
- Guaranteed 4 hour response time
- Average response time <1 hour using designated support channels
- Comprehensive and easy to read quick guides and manuals